Marco Ng

Airport Operations Manager at Heathrow

An emerging airport leader, Marco is an Airport Operations Manager responsible for day-to-day operations across Heathrow. Marco graduated from Coventry University in 2013 with a First Class Bachelors of Science with Honours in Aviation Management. Joining the Heathrow Development Graduate Scheme in 2013, he spent 20 months out of the 24-month programme rotating around different areas of the business before promoting early into a role responsible for the day-to-day running of all four terminals at Heathrow. Outside of his work assignments, he attends industry-wide conferences and workshops in areas such as airport management and aviation security, including a blue-skies thinking security workshop hosted by AVSECO in Hong Kong. Marco continues to work closely with his alma mater, advising on a number of aviation-related courses at Coventry University.

In his spare time, Marco enjoys travelling and uses photography to capture his journeys - balancing his time between the comforts of his most frequented destinations and venturing into the unknown. 
EMPLOYMENT
CURRENT POSITION
Airport Operations Manager, Heathrow Airport Limited
from May 2018 to Present

PREVIOUS POSITIONS
Customer Relations Manager - Terminal 2, Heathrow Airport Limited
from January 2018 to June 2018

Passenger Service Manager - Operations, Heathrow Airport Limited
from June 2015 to December 2017

Development Graduate, Heathrow Airport Limited
from October 2013 to May 2015

Project Management Intern, Airbus UK
from August 2011 to August 2012

Business Development Intern, Coventry Airport Limited
from October 2010 to June 2011
EDUCATION
BACHELORS DEGREE
BSc (Hons) Aviation Management, Coventry University
First Class, from 2009 to 2013

PROFESSIONAL QUALIFICATIONS
Aviation Security Managers, Department for Transport
July 2015, renewed June 2018

The APM Project Management Qualification, Association for Project Management
March 2015

The APM Project Fundamentals Qualification, Association for Project Management
November 2014
See Marco's full profile on LinkedIn.
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